{"id":32,"date":"2025-11-13T16:41:53","date_gmt":"2025-11-13T16:41:53","guid":{"rendered":"https:\/\/shieldaudit.es\/?page_id=32"},"modified":"2026-06-19T07:15:17","modified_gmt":"2026-06-19T07:15:17","slug":"preguntas-frecuentes-faq","status":"publish","type":"page","link":"https:\/\/shieldaudit.es\/en\/preguntas-frecuentes-faq\/","title":{"rendered":"Preguntas Frecuentes (FAQ)"},"content":{"rendered":"<style>\n\/* ===== HIDE KADENCE FOOTER ===== *\/\n.site-footer,#colophon,footer.site-footer,.footer-wrap,#site-footer,\n.kadence-footer,[class*=\"kadence-footer\"],.footer-widget-area,\n.footer-lower-wrap,.footer-upper-wrap,.site-info,.footer-html{\n  display:none!important;height:0!important;overflow:hidden!important;\n  visibility:hidden!important;margin:0!important;padding:0!important;\n}<\/p>\n<p>\/* ===== FULL WIDTH MOBILE FIX ===== *\/\nhtml, body {\n  margin:0!important;padding:0!important;\n  overflow-x:hidden!important;\n  background:#040d1a!important;\n}\n#page, .site, .site-content, #content, #primary, #main,\n.wp-site-blocks, .entry-content, .post-content,\n.kt-inside-inner-col, .kadence-column,\n.wp-block-group, .wp-block-post-content,\narticle, article.post, .page-content,\n.content-area, .content-wrap,\n[class*=\"content-\"], [class*=\"entry-\"],\n[class*=\"inner-\"], [class*=\"container\"] {\n  max-width:100%!important;\n  width:100%!important;\n  padding-left:0!important;\n  padding-right:0!important;\n  margin-left:0!important;\n  margin-right:0!important;\n  box-sizing:border-box!important;\n}\n#sa {\n  width:100%!important;\n  max-width:100%!important;\n  overflow-x:hidden!important;\n  background:#040d1a;\n}<\/p>\n<p>\/* ===== KADENCE RESET ===== *\/\n.site-header,.site-header *,#masthead,#masthead 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.sa-stat-n{font-family:'Syne',sans-serif;font-size:2.4rem;font-weight:800;display:block;background:linear-gradient(90deg,#fff,#00d4ff);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;}\n#sa .sa-stat-l{font-size:0.75rem;color:rgba(255,255,255,0.4);margin-top:8px;line-height:1.5;}\n#sa .sa-sec{padding:100px 24px;}\n#sa .sa-inner{max-width:1140px;margin:0 auto;}\n#sa .sa-tag{display:inline-flex;align-items:center;gap:12px;font-size:0.7rem;font-weight:700;letter-spacing:2.5px;text-transform:uppercase;color:#0099cc;margin-bottom:18px;}\n#sa .sa-tag::before{content:'';display:block;width:28px;height:2px;background:#0099cc;border-radius:2px;}\n#sa .sa-sh{font-family:'Syne',sans-serif;font-size:clamp(1.8rem,3.5vw,2.8rem);font-weight:800;line-height:1.15;margin-bottom:18px;letter-spacing:-0.5px;color:#ffffff;}\n#sa .sa-sp{font-size:1rem;line-height:1.8;color:rgba(255,255,255,0.5);max-width:540px;}\n#sa .dark-text{color:#0d1f3c!important;}\n#sa 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h3{font-family:'Syne',sans-serif;font-size:1rem;font-weight:700;color:#fff;margin-bottom:8px;}\n#sa .sa-pcard p{font-size:0.87rem;color:rgba(255,255,255,0.5);line-height:1.7;}\n#sa .sa-svcs{background:#f0f4fc;}\n#sa .sa-sgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:22px;margin-top:56px;}\n#sa .sa-scard{background:#fff;border:1px solid #dce6f5;border-radius:18px;padding:36px;transition:all 0.3s;position:relative;overflow:hidden;}\n#sa .sa-scard::before{content:'';position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,#035881,#0277a8);transform:scaleX(0);transform-origin:left;transition:transform 0.35s;}\n#sa .sa-scard:hover{transform:translateY(-5px);box-shadow:0 20px 56px rgba(0,30,80,0.12);}\n#sa .sa-scard:hover::before{transform:scaleX(1);}\n#sa .sa-snum{font-size:0.65rem;font-weight:800;letter-spacing:3px;color:#0099cc;margin-bottom:16px;}\n#sa .sa-sicon{width:52px;height:52px;border-radius:14px;background:linear-gradient(135deg,#040d1a,#0a1d3d);display:flex;align-items:center;justify-content:center;font-size:1.3rem;margin-bottom:20px;box-shadow:0 6px 20px rgba(0,20,60,0.2);}\n#sa .sa-scard h3{font-family:'Syne',sans-serif;font-size:1.02rem;font-weight:700;color:#040d1a;margin-bottom:8px;}\n#sa .sa-scard p{font-size:0.87rem;color:#5a6a8a;line-height:1.7;}\n#sa .sa-why{background:#040d1a;}\n#sa .sa-why-grid{display:grid;grid-template-columns:1fr 1fr;gap:72px;align-items:center;}\n#sa .sa-why-list{display:flex;flex-direction:column;gap:26px;margin-top:40px;}\n#sa .sa-wi{display:flex;gap:16px;align-items:flex-start;}\n#sa .sa-wck{width:32px;height:32px;border-radius:10px;flex-shrink:0;background:linear-gradient(135deg,#035881,#0277a8);display:flex;align-items:center;justify-content:center;font-size:0.85rem;font-weight:800;color:#fff;box-shadow:0 4px 14px rgba(3,88,129,0.35);}\n#sa .sa-wi h4{font-family:'Syne',sans-serif;font-size:0.95rem;font-weight:700;margin-bottom:4px;color:#fff;}\n#sa .sa-wi p{font-size:0.85rem;color:rgba(255,255,255,0.5);line-height:1.65;}\n#sa .sa-risk{background:linear-gradient(135deg,#071428,#0d1f3c);border-radius:22px;padding:40px;border:1px solid rgba(255,255,255,0.07);box-shadow:0 24px 72px rgba(0,0,0,0.4);position:relative;overflow:hidden;}\n#sa .sa-risk::before{content:'';position:absolute;top:-30%;right:-15%;width:280px;height:280px;background:radial-gradient(circle,rgba(0,212,255,0.1),transparent 70%);pointer-events:none;}\n#sa .sa-risk-logo{text-align:center;margin-bottom:20px;}\n#sa .sa-risk-logo img{height:34px;width:auto;mix-blend-mode:screen;filter:none;}\n#sa .sa-risk-title{font-size:0.75rem;font-weight:600;color:rgba(255,255,255,0.45);text-align:center;margin-bottom:24px;text-transform:uppercase;letter-spacing:0.06em;}\n#sa .sa-rrow{display:flex;align-items:center;gap:12px;margin-bottom:14px;}\n#sa .sa-rlbl{font-size:0.77rem;color:rgba(255,255,255,0.55);width:100px;flex-shrink:0;}\n#sa .sa-rtrack{flex:1;height:7px;background:rgba(255,255,255,0.08);border-radius:99px;overflow:hidden;}\n#sa .sa-rfill{height:100%;border-radius:99px;}\n#sa .sa-rval{font-size:0.7rem;font-weight:700;width:42px;text-align:right;}\n#sa .sa-after{margin-top:24px;padding-top:20px;border-top:1px solid rgba(255,255,255,0.08);}\n#sa .sa-after-title{font-size:0.7rem;color:rgba(255,255,255,0.3);text-align:center;margin-bottom:14px;text-transform:uppercase;letter-spacing:0.08em;}\n#sa .sa-test{background:#071428;text-align:center;}\n#sa .sa-tcard{max-width:700px;margin:52px auto 0;background:rgba(255,255,255,0.03);border:1px solid rgba(255,255,255,0.08);border-radius:22px;padding:52px;position:relative;}\n#sa .sa-tcard::before{content:'\"';position:absolute;top:12px;left:32px;font-family:Georgia,serif;font-size:8rem;line-height:1;color:#fff;opacity:0.04;}\n#sa .sa-stars{color:#00d4ff;font-size:1rem;letter-spacing:2px;margin-bottom:22px;}\n#sa .sa-ttext{font-size:1.05rem;line-height:1.85;color:rgba(255,255,255,0.75);font-style:italic;margin-bottom:32px;position:relative;}\n#sa .sa-tauthor{display:flex;align-items:center;justify-content:center;gap:14px;}\n#sa .sa-tav{width:48px;height:48px;border-radius:50%;background:linear-gradient(135deg,#040d1a,#1a3a6b);display:flex;align-items:center;justify-content:center;font-family:'Syne',sans-serif;font-weight:800;font-size:1.1rem;color:#fff;border:2px solid rgba(0,212,255,0.3);}\n#sa .sa-tname{font-family:'Syne',sans-serif;font-weight:700;font-size:0.95rem;color:#fff;}\n#sa .sa-trole{font-size:0.78rem;color:rgba(255,255,255,0.4);margin-top:2px;}\n#sa .sa-cta{background:radial-gradient(ellipse 100% 100% at 50% 110%,rgba(3,88,129,0.28),transparent 55%),#040d1a;text-align:center;padding:120px 24px;position:relative;overflow:hidden;}\n#sa .sa-cta-inner{position:relative;z-index:1;max-width:660px;margin:0 auto;}\n#sa .sa-cta-logo{height:56px;width:auto;mix-blend-mode:screen;filter:none;display:block;margin:0 auto 32px;}\n#sa .sa-cta h2{font-family:'Syne',sans-serif;font-size:clamp(1.9rem,4vw,2.9rem);font-weight:800;color:#fff;margin-bottom:18px;letter-spacing:-0.5px;line-height:1.1;}\n#sa .sa-cta p{color:rgba(255,255,255,0.5);font-size:1rem;line-height:1.75;margin-bottom:36px;max-width:460px;margin-left:auto;margin-right:auto;}\n#sa .sa-cfeats{display:flex;gap:20px;justify-content:center;flex-wrap:wrap;margin-bottom:36px;}\n#sa .sa-cfeat{display:flex;align-items:center;gap:8px;font-size:0.82rem;color:rgba(255,255,255,0.55);}\n#sa .sa-cdot{width:6px;height:6px;border-radius:50%;background:#00d4ff;flex-shrink:0;}\n#sa .sa-footer{background:#020a14;border-top:1px solid rgba(255,255,255,0.06);padding:44px 24px;text-align:center;}\n#sa .sa-flogo{height:36px;width:auto;mix-blend-mode:screen;filter:none;display:block;margin:0 auto 14px;}\n#sa .sa-flinks{display:flex;gap:20px;justify-content:center;flex-wrap:wrap;margin:14px 0;}\n#sa .sa-flinks a{font-size:0.8rem;color:rgba(255,255,255,0.35);text-decoration:none;transition:color 0.2s;}\n#sa .sa-flinks a:hover{color:#00d4ff;}\n#sa .sa-footer p{font-size:0.8rem;color:rgba(255,255,255,0.25);}\n#sa .rev{opacity:1;transform:translateY(0);transition:opacity 0.65s ease,transform 0.65s ease;}\n#sa .rev.on{opacity:1;transform:translateY(0);}\n#sa .d1{transition-delay:0.1s;}#sa .d2{transition-delay:0.2s;}#sa .d3{transition-delay:0.3s;}#sa .d4{transition-delay:0.4s;}\n@media(max-width:900px){#sa .sa-why-grid{grid-template-columns:1fr;gap:40px;}#sa .sa-stats{flex-direction:column;}#sa .sa-stat{border-right:none;border-bottom:1px solid rgba(255,255,255,0.07);padding:18px 0;}#sa .sa-stat:last-child{border-bottom:none;}}\n@media(max-width:600px){#sa .sa-hero{padding:80px 20px 60px;}#sa .sa-sec{padding:72px 20px;}#sa .sa-btns{flex-direction:column;align-items:center;}#sa .sa-hero-inner h1{letter-spacing:-1px;}}<\/p>\n<p>@media(max-width:1024px){\n#sa .sa-why-grid{grid-template-columns:1fr;gap:48px;}\n#sa .sa-sgrid{grid-template-columns:repeat(2,1fr);}\n}\n@media(max-width:900px){\n#sa .sa-stats{flex-direction:column;}\n#sa .sa-stat{border-right:none;border-bottom:1px solid rgba(255,255,255,0.07);padding:18px 0;}\n#sa .sa-stat:last-child{border-bottom:none;}\n#sa .sa-why-grid{grid-template-columns:1fr;gap:40px;}\n#sa .sa-pgrid{grid-template-columns:repeat(2,1fr);}\n}\n@media(max-width:600px){\n#sa .sa-hero{padding:80px 20px 60px;}\n#sa .sa-sec{padding:60px 16px;}\n#sa .sa-hero-inner h1{font-size:2.2rem;letter-spacing:-1px;}\n#sa .sa-btns{flex-direction:column;align-items:center;}\n#sa .sa-btn-p,#sa .sa-btn-s{width:100%;justify-content:center;padding:14px 20px;}\n#sa .sa-pgrid{grid-template-columns:1fr;}\n#sa .sa-sgrid{grid-template-columns:1fr;}\n#sa .sa-tcard{padding:32px 20px;}\n#sa .sa-risk{padding:28px 20px;}\n#sa .sa-cta{padding:80px 16px;}\n#sa 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Sans,sans-serif;padding:14px 8px;border-bottom:1px solid rgba(255,255,255,0.08);text-decoration:none;\" href=\"https:\/\/shieldaudit.es\/sobre-shieldaudit\/\">Sobre ShieldAudit<\/a><br \/>\n    <a style=\"display:block;color:#fff;font-size:1rem;font-family:DM Sans,sans-serif;padding:14px 8px;border-bottom:1px solid rgba(255,255,255,0.08);text-decoration:none;\" href=\"https:\/\/shieldaudit.es\/preguntas-frecuentes\/\">FAQ<\/a><br \/>\n    <a style=\"display:block;color:#fff;font-size:1rem;font-family:DM Sans,sans-serif;padding:14px 8px;border-bottom:1px solid rgba(255,255,255,0.08);text-decoration:none;\" href=\"https:\/\/shieldaudit.es\/contacto\/\">Contacto<\/a><br \/>\n    <a href=\"https:\/\/shieldaudit.es\/diagnostico-seguridad\/\" class=\"sa-nav-cta\">\ud83d\udee1\ufe0f Diagn\u00f3stico gratuito<\/a>\n  <\/div>\n<p>  <button id=\"sa-burger\" aria-label=\"Men\u00fa\" onclick=\"(function(){var m=document.getElementById('sa-mobile-menu');var 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style=\"display:block;color:#fff;font-size:1rem;font-family:DM Sans,sans-serif;padding:14px 8px;border-bottom:1px solid rgba(255,255,255,0.08);text-decoration:none;\" href=\"https:\/\/shieldaudit.es\/preguntas-frecuentes\/\">FAQ<\/a><br \/>\n  <a style=\"display:block;color:#fff;font-size:1rem;font-family:DM Sans,sans-serif;padding:14px 8px;border-bottom:1px solid rgba(255,255,255,0.08);text-decoration:none;\" href=\"https:\/\/shieldaudit.es\/contacto\/\">Contacto<\/a><br \/>\n  <a href=\"https:\/\/shieldaudit.es\/diagnostico-seguridad\/\" style=\"display:block;color:#fff;font-size:1rem;font-family:DM Sans,sans-serif;font-weight:700;padding:14px 16px;margin-top:10px;background:linear-gradient(135deg,#035881,#0277a8);border-radius:10px;text-align:center;text-decoration:none;\">\ud83d\udee1\ufe0f Diagn\u00f3stico gratuito<\/a>\n<\/div>\n<div class=\"sa-hero\">\n<div class=\"sa-grid\"><\/div>\n<div class=\"sa-orb1\"><\/div>\n<div class=\"sa-orb2\"><\/div>\n<div class=\"sa-scan\"><\/div>\n<div class=\"sa-hero-inner\">\n    <img decoding=\"async\" src=\"https:\/\/shieldaudit.es\/wp-content\/uploads\/2026\/02\/ChatGPT-Image-28-feb-2026-11_05_22-2-edited.png\" alt=\"ShieldAudit\" class=\"sa-hero-logo\"><\/p>\n<div class=\"sa-badge\">\n<div class=\"sa-dot\"><\/div>\n<p>Preguntas frecuentes<\/p><\/div>\n<h1>Preguntas<br \/><em>frecuentes<\/em><\/h1>\n<p class=\"sa-hero-sub\">Respuestas a las preguntas m\u00e1s habituales sobre nuestros servicios de ciberseguridad y soporte IT.<\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"sa-sec sa-svcs\">\n<div class=\"sa-inner\">\n<div class=\"sa-tag\">FAQ<\/div>\n<h2 class=\"sa-sh dark-text\">Preguntas frecuentes<\/h2>\n<div class=\"sa-sgrid\" style=\"margin-top:48px;grid-template-columns:1fr\">\n<div class=\"sa-scard\" style=\"cursor:default\">\n<div class=\"sa-snum\">01<\/div>\n<h3 style=\"margin-bottom:16px;font-size:1.05rem;line-height:1.4\">\u00bfCu\u00e1nto cuesta un servicio de ciberseguridad?<\/h3>\n<p style=\"font-size:0.9rem;color:#5a6a8a;line-height:1.8\">Depende del alcance y la situaci\u00f3n de partida de cada empresa, por eso no publicamos tarifas fijas. Lo que s\u00ed podemos decirte es que los servicios est\u00e1n dise\u00f1ados para ser proporcionales al tama\u00f1o y presupuesto de una PYME, no para una gran corporaci\u00f3n. El primer paso es el diagn\u00f3stico gratuito, que nos permite entender tu situaci\u00f3n y hacerte una propuesta concreta y sin sorpresas.<\/p>\n<\/p><\/div>\n<div class=\"sa-scard\" style=\"cursor:default\">\n<div class=\"sa-snum\">02<\/div>\n<h3 style=\"margin-bottom:16px;font-size:1.05rem;line-height:1.4\">\u00bfCu\u00e1nto tiempo lleva el proceso?<\/h3>\n<p style=\"font-size:0.9rem;color:#5a6a8a;line-height:1.8\">El diagn\u00f3stico inicial se realiza en una llamada de 15 minutos. A partir de ah\u00ed, un an\u00e1lisis completo del estado de seguridad de tu empresa puede completarse en 1 a 2 semanas, dependiendo del tama\u00f1o y la complejidad. En ning\u00fan caso el proceso interfiere con la operativa diaria de tu negocio.<\/p>\n<\/p><\/div>\n<div class=\"sa-scard\" style=\"cursor:default\">\n<div class=\"sa-snum\">03<\/div>\n<h3 style=\"margin-bottom:16px;font-size:1.05rem;line-height:1.4\">\u00bfNecesito tener conocimientos t\u00e9cnicos para trabajar con vosotros?<\/h3>\n<p style=\"font-size:0.9rem;color:#5a6a8a;line-height:1.8\">No. Parte del trabajo es precisamente traducir los aspectos t\u00e9cnicos a decisiones comprensibles para cualquier responsable de negocio. Recibir\u00e1s informaci\u00f3n clara sobre qu\u00e9 riesgos tienes, qu\u00e9 impacto pueden tener y qu\u00e9 medidas tienen m\u00e1s sentido para tu empresa, sin tecnicismos innecesarios.<\/p>\n<\/p><\/div>\n<div class=\"sa-scard\" style=\"cursor:default\">\n<div class=\"sa-snum\">04<\/div>\n<h3 style=\"margin-bottom:16px;font-size:1.05rem;line-height:1.4\">\u00bfEn qu\u00e9 se diferencia ShieldAudit de mi proveedor de IT habitual?<\/h3>\n<p style=\"font-size:0.9rem;color:#5a6a8a;line-height:1.8\">Un proveedor IT convencional se ocupa de que los sistemas funcionen. ShieldAudit hace ambas cosas: soporte inform\u00e1tico del d\u00eda a d\u00eda y ciberseguridad especializada. La diferencia clave es que nuestra perspectiva parte siempre de la seguridad: cuando gestionamos tus sistemas, los mantenemos funcionando Y los mantenemos seguros. No son cosas separadas para nosotros.<\/p>\n<\/p><\/div>\n<div class=\"sa-scard\" style=\"cursor:default\">\n<div class=\"sa-snum\">05<\/div>\n<h3 style=\"margin-bottom:16px;font-size:1.05rem;line-height:1.4\">\u00bfEstoy obligado legalmente a tener medidas de ciberseguridad?<\/h3>\n<p style=\"font-size:0.9rem;color:#5a6a8a;line-height:1.8\">Si tu empresa gestiona datos personales de clientes, empleados o proveedores, y pr\u00e1cticamente todas lo hacen, est\u00e1s obligado por el RGPD a aplicar medidas de seguridad proporcionales al riesgo. El incumplimiento puede derivar en sanciones econ\u00f3micas significativas. Adem\u00e1s, sectores como el financiero, sanitario o energ\u00e9tico tienen requisitos adicionales espec\u00edficos.<\/p>\n<\/p><\/div>\n<div class=\"sa-scard\" style=\"cursor:default\">\n<div class=\"sa-snum\">06<\/div>\n<h3 style=\"margin-bottom:16px;font-size:1.05rem;line-height:1.4\">Ya hemos sufrido un incidente. \u00bfPod\u00e9is ayudarnos?<\/h3>\n<p style=\"font-size:0.9rem;color:#5a6a8a;line-height:1.8\">S\u00ed. Si acabas de sufrir un incidente, lo primero es entender qu\u00e9 ocurri\u00f3, c\u00f3mo ocurri\u00f3 y qu\u00e9 se vio comprometido. A partir de ah\u00ed se define un plan de contenci\u00f3n y recuperaci\u00f3n, y se act\u00faa sobre la causa ra\u00edz para que tu empresa salga m\u00e1s resiliente del incidente. Cuanto antes se act\u00fae, menor es el impacto sobre el negocio.<\/p>\n<\/p><\/div>\n<div class=\"sa-scard\" style=\"cursor:default\">\n<div class=\"sa-snum\">07<\/div>\n<h3 style=\"margin-bottom:16px;font-size:1.05rem;line-height:1.4\">\u00bfC\u00f3mo s\u00e9 si realmente necesito este servicio ahora?<\/h3>\n<p style=\"font-size:0.9rem;color:#5a6a8a;line-height:1.8\">Si gestionas datos de clientes, dependes de herramientas digitales para operar, o nunca has hecho una revisi\u00f3n formal de seguridad: probablemente s\u00ed. El diagn\u00f3stico gratuito existe precisamente para responder a esa pregunta sin compromiso. En 15 minutos tienes una valoraci\u00f3n honesta de tu situaci\u00f3n real.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"sa-faq-item\"><button class=\"sa-faq-q\" onclick=\"this.parentElement.classList.toggle('open')\"><span>08<\/span> \u00bfTrabaj\u00e1is con sectores o tipos de empresa espec\u00edficos? <svg class=\"sa-faq-icon\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" width=\"20\" height=\"20\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/button><\/p>\n<div class=\"sa-faq-a\">\n<p>Trabajamos con PYMEs de cualquier sector. El criterio no es el sector, es la situaci\u00f3n: si tu empresa gestiona datos de clientes, depende de herramientas digitales para operar o necesita demostrar cumplimiento normativo, podemos ayudarte. Cada proyecto parte de tu realidad concreta, no de un paquete gen\u00e9rico.<\/p>\n<\/div>\n<\/div>\n<div class=\"sa-faq-item\"><button class=\"sa-faq-q\" onclick=\"this.parentElement.classList.toggle('open')\"><span>09<\/span> \u00bfQu\u00e9 incluye el soporte inform\u00e1tico para PYMEs? <svg class=\"sa-faq-icon\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" width=\"20\" height=\"20\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/button><\/p>\n<div class=\"sa-faq-a\">\n<p>El soporte IT que ofrecemos cubre todo lo que una PYME necesita para funcionar sin problemas t\u00e9cnicos: mantenimiento de equipos y servidores, helpdesk para empleados, gesti\u00f3n de Microsoft 365 (correo, Teams, Office) y copias de seguridad gestionadas. En esencia, somos tu departamento de inform\u00e1tica externo, sin el coste de tener uno interno.<\/p>\n<\/div>\n<\/div>\n<div class=\"sa-faq-item\"><button class=\"sa-faq-q\" onclick=\"this.parentElement.classList.toggle('open')\"><span>10<\/span> \u00bfPuedo contratar solo soporte IT sin los servicios de ciberseguridad? <svg class=\"sa-faq-icon\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" width=\"20\" height=\"20\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/button><\/p>\n<div class=\"sa-faq-a\">\n<p>S\u00ed, los servicios son independientes. Puedes contratar \u00fanicamente el soporte IT, o \u00fanicamente ciberseguridad, seg\u00fan lo que tu empresa necesite en cada momento. Dicho eso, la propuesta de valor m\u00e1s s\u00f3lida es la combinaci\u00f3n de ambos: el soporte IT que ofrecemos tiene la seguridad integrada desde el principio, algo que no encontrar\u00e1s en un proveedor inform\u00e1tico convencional.<\/p>\n<\/div>\n<\/div>\n<div class=\"sa-faq-item\"><button class=\"sa-faq-q\" onclick=\"this.parentElement.classList.toggle('open')\"><span>11<\/span> \u00bfTen\u00e9is servicio presencial o solo en remoto? <svg class=\"sa-faq-icon\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" width=\"20\" height=\"20\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/button><\/p>\n<div class=\"sa-faq-a\">\n<p>Ofrecemos ambas modalidades. La gran mayor\u00eda de incidencias y tareas se resuelven en remoto de forma inmediata. Para aquellas situaciones que requieren intervenci\u00f3n f\u00edsica: instalaci\u00f3n de equipos, configuraci\u00f3n de red, revisi\u00f3n de infraestructura. Ofrecemos servicio presencial en Madrid y alrededores.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"sa-sec sa-cta\">\n<div class=\"sa-cta-inner\">\n    <img decoding=\"async\" src=\"https:\/\/shieldaudit.es\/wp-content\/uploads\/2026\/02\/ChatGPT-Image-28-feb-2026-11_05_22-2-edited.png\" alt=\"ShieldAudit\" class=\"sa-cta-logo\"><\/p>\n<h2>\u00bfTienes alguna pregunta<br \/>que no est\u00e1 aqu\u00ed?<\/h2>\n<p>Ll\u00e1manos o solicita el diagn\u00f3stico gratuito. En 15 minutos resolvemos cualquier duda sobre tu situaci\u00f3n concreta.<\/p>\n<div class=\"sa-cfeats\">\n      <span class=\"sa-cfeat\"><span class=\"sa-cdot\"><\/span>Sin compromiso<\/span><br \/>\n      <span class=\"sa-cfeat\"><span class=\"sa-cdot\"><\/span>100% gratuito<\/span><br \/>\n      <span class=\"sa-cfeat\"><span class=\"sa-cdot\"><\/span>Respuesta en 24h<\/span>\n    <\/div>\n<div class=\"sa-btns\">\n      <a href=\"https:\/\/shieldaudit.es\/diagnostico-seguridad\/\" class=\"sa-btn-p\">\ud83d\udee1\ufe0f Diagn\u00f3stico gratuito<\/a><br \/>\n      <a href=\"https:\/\/shieldaudit.es\/contacto\/\" class=\"sa-btn-s\">Contactar<\/a>\n    <\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- WhatsApp flotante --><br \/>\n<a href=\"https:\/\/wa.me\/34644788171?text=Hola%2C%20me%20gustar%C3%ADa%20obtener%20m%C3%A1s%20informaci%C3%B3n%20sobre%20vuestros%20servicios%20de%20ciberseguridad.\" target=\"_blank\" id=\"sa-wa\" style=\"position:fixed;bottom:28px;right:28px;z-index:999999;width:60px;height:60px;border-radius:50%;background:#25d366;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 24px rgba(37,211,102,0.5);transition:transform 0.2s,box-shadow 0.2s;text-decoration:none\" onmouseover=\"this.style.transform=&#039;scale(1.1)&#039;;this.style.boxShadow=&#039;0 8px 32px rgba(37,211,102,0.7)&#039;\" onmouseout=\"this.style.transform=&#039;scale(1)&#039;;this.style.boxShadow=&#039;0 4px 24px rgba(37,211,102,0.5)&#039;\" rel=\"noopener\"><br \/>\n  <svg width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"white\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path d=\"M16 2C8.268 2 2 8.268 2 16c0 2.442.638 4.735 1.752 6.727L2 30l7.478-1.727A13.94 13.94 0 0 0 16 30c7.732 0 14-6.268 14-14S23.732 2 16 2zm0 25.6a11.55 11.55 0 0 1-5.94-1.638l-.424-.252-4.44 1.026 1.053-4.326-.276-.444A11.56 11.56 0 0 1 4.4 16C4.4 9.59 9.59 4.4 16 4.4S27.6 9.59 27.6 16 22.41 27.6 16 27.6zm6.38-8.664c-.35-.175-2.07-1.02-2.39-1.136-.32-.117-.553-.175-.786.175-.233.35-.902 1.136-1.106 1.37-.203.233-.406.262-.756.087-.35-.175-1.478-.545-2.815-1.737-1.04-.928-1.742-2.073-1.946-2.423-.203-.35-.022-.539.153-.713.157-.157.35-.408.525-.612.175-.204.233-.35.35-.583.117-.233.058-.437-.029-.612-.087-.175-.786-1.896-1.077-2.596-.283-.68-.572-.588-.786-.599l-.67-.011c-.233 0-.612.087-.932.437-.32.35-1.224 1.195-1.224 2.916s1.253 3.382 1.428 3.615c.175.233 2.466 3.766 5.977 5.28.835.36 1.487.575 1.995.736.838.267 1.6.229 2.203.139.672-.1 2.07-.846 2.362-1.664.291-.817.291-1.518.204-1.664-.087-.146-.32-.233-.67-.408z\"\/>\n  <\/svg><br \/>\n<\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Servicios Sobre ShieldAudit FAQ Contacto \ud83d\udee1\ufe0f Diagn\u00f3stico gratuito Servicios Sobre ShieldAudit FAQ Contacto \ud83d\udee1\ufe0f Diagn\u00f3stico gratuito Preguntas frecuentes Preguntasfrecuentes Respuestas a las preguntas m\u00e1s habituales sobre nuestros servicios de ciberseguridad y soporte IT. FAQ Preguntas frecuentes 01 \u00bfCu\u00e1nto cuesta un servicio de ciberseguridad? Depende del alcance y la situaci\u00f3n de partida de cada empresa, por&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-32","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/shieldaudit.es\/en\/wp-json\/wp\/v2\/pages\/32","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shieldaudit.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shieldaudit.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shieldaudit.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shieldaudit.es\/en\/wp-json\/wp\/v2\/comments?post=32"}],"version-history":[{"count":25,"href":"https:\/\/shieldaudit.es\/en\/wp-json\/wp\/v2\/pages\/32\/revisions"}],"predecessor-version":[{"id":1426,"href":"https:\/\/shieldaudit.es\/en\/wp-json\/wp\/v2\/pages\/32\/revisions\/1426"}],"wp:attachment":[{"href":"https:\/\/shieldaudit.es\/en\/wp-json\/wp\/v2\/media?parent=32"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}